Information we collect
We collect only the information we need to respond to you and to deliver sourcing and logistics services:
- Information you give us — such as your name, business name, email address, phone number, and the details of your enquiry when you contact us, submit the sourcing form, call, or email.
- Business and transaction information — product specifications, order details, shipping addresses, and related documentation you provide so we can source, inspect, ship, and deliver your goods.
- Basic technical information — because this is a static website, we do not run our own analytics or advertising cookies. Standard web-server logs at our hosting provider may record limited technical data (such as IP address and browser type) for security and reliability.
How we use your information
- To respond to your enquiries and provide quotes, sourcing plans, and landed-cost estimates.
- To deliver our services — sourcing, supplier verification, procurement, quality inspection, freight coordination, customs documentation, warehousing, and inventory management.
- To communicate with you about your orders and our services.
- To meet legal, accounting, customs, and trade-compliance obligations.
We do not sell your personal information, and we do not use it for purposes unrelated to those described here without your consent.
Sharing with third parties
Delivering international trade inevitably involves trusted partners. We share only the information necessary with parties such as manufacturers and suppliers, freight forwarders and carriers, customs brokers, inspection agencies, and warehousing providers, strictly so they can perform their part of your order. We require these partners to handle information responsibly and use it only for the purpose we share it.
We may also disclose information where required by law, regulation, or a valid legal request.
International transfers
Because we coordinate sourcing and logistics between China, Canada, and other markets, information you provide (for example, a shipping address or order specification) may be processed by suppliers and logistics partners located outside Canada. We share only what is necessary to fulfil your order.
Third-party services on this site
This website loads web fonts from Google Fonts to render its typography. When your browser requests these fonts, your IP address is visible to Google as the provider of that service. We do not control and are not responsible for Google's data practices; please refer to Google's privacy policy for details.
How we protect your information
We apply reasonable administrative and technical safeguards appropriate to the sensitivity of the information, and limit access to those who need it to serve you. No method of transmission or storage is completely secure, but we take care to protect the information you entrust to us.
How long we keep it
We retain personal information only as long as necessary to fulfil the purposes described here, to maintain our business and transaction records, and to meet legal, tax, and trade-compliance requirements. When it is no longer needed, we securely delete or anonymize it.
Your rights
Subject to applicable law, you may ask to access the personal information we hold about you, request a correction, or ask us to stop using it. To make a request, or to ask a question about this policy, contact us using the details below. We will respond within a reasonable timeframe.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with a revised date.
Contact us
Questions or requests about privacy can be directed to:
CHAINVISTA TRADE NETWORK LIMITED
895 Don Mills Road, Unit Centre, Toronto, Ontario, M3C 1W3, Canada
Email: info@chainvistatrade.ca
Phone: (437) 559-2990
Last updated: July 7, 2026.